Shipping policy

No worries! Here's the updated Shipping Policy with the correct branding — SHOEZISTAN as a shoe retail brand carrying all kinds of footwear:

Shipping Policy

At SHOEZISTAN, we are committed to delivering your footwear safely and on time. Please review our shipping policy below.

1. Courier Partners We ship all orders through trusted courier services:

  • TCS Courier
  • Leopards Courier

The courier is assigned based on your location and availability at the time of dispatch.

2. Delivery Timeframe Orders are delivered within 2 to 3 business days after dispatch. Please note:

  • Business days are Monday to Saturday, excluding public holidays
  • Delivery to remote or rural areas may take slightly longer
  • Delays caused by the courier or unforeseen circumstances are beyond our control

3. Order Processing Orders are processed and dispatched within 1 business day of confirmation. You will receive a tracking number via SMS or WhatsApp once your order is dispatched.

4. Payment Methods

We offer two convenient payment options:

  • Cash on Delivery (COD) — Pay in cash when your parcel is delivered to your doorstep. Available across Pakistan.
  • Advance Payment — Pay in full before dispatch via bank transfer or other available payment methods. Advance payment orders are given dispatch priority.

5. Shipping Charges Shipping charges, if applicable, are calculated at checkout based on your location. Any applicable fees will be clearly displayed before you complete your order.

6. Order Tracking Once your order is dispatched, you will receive a tracking number to monitor your shipment through the respective courier's website:

7. Incorrect Address Please ensure your delivery address and contact number are accurate at the time of ordering. SHOEZISTAN is not responsible for failed deliveries due to incorrect or incomplete address information.

8. Damaged or Lost Parcels If your parcel arrives damaged or is lost in transit, please contact us immediately with your order details and photos (if applicable). We will coordinate with the courier to resolve the issue as quickly as possible.

9. Contact Us For any shipping-related queries, please reach out to us through our website or store contact details.

Also noted — I'll keep in mind that SHOEZISTAN is a full shoe retail brand (not just handcrafted), so future policies and content will reflect that. Want me to also quickly update the Terms of Service and Return Policy to remove the "handcrafted" references?